HydraBuy Return Policies

  • Products must be returned within 45 days of receipt for refund or exchange.
  • Products must be unused or defective to be returned. There may be a 15% restocking fee for products that do not meet these conditions.
  • Factory shipped products may be subject to a 15% restock fee.
  • Factory shipped products require approval from the manufacturer and are not returned directly to HydraBuy.
  • Refunds are for the cost of the products only.

We respond to all email messages within 24 hours, Monday - Friday, excluding holidays. Send a Message.

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